Terms
How working with us works.
The short version: everything important goes in writing before we start, the price doesn't move unless the scope does, and when it's done, it's yours.
Who these terms cover
Sitemotion, an independent web design studio in Manchester, UK, and you, the business commissioning work from us. Sending a project deposit, or confirming a written proposal, means you’re happy with these terms.
The free site review
The review is free, and it’s genuinely yours: no obligation, no strings, and you keep the findings whether or not we ever work together.
Quotes and scope
Every project gets a written proposal setting out the scope, the price and the launch date before any work begins. The price in the proposal is the price. It doesn’t move unless the scope does, and any change to scope is agreed in writing first.
Payment
The payment schedule is set out in your proposal. Hosting and ongoing care are quoted separately and plainly, so the build price is always the build price.
What you own
Once the project is paid for, the website is yours: the domain, the content, the design and your Manager login. If we ever part ways, everything comes with you.
What we keep
The right to show the work: in our portfolio, on this site, and in conversations with future clients. If you’d rather a project stayed private, say so and we’ll agree it in writing.
Timelines
Launch dates are agreed in writing and we hold our side of them. They do depend on your side too: content, feedback and approvals arriving when agreed. If something slips there, the date moves with it, openly.
The sensible legal bit
We build carefully and put things right when they’re our fault. We can’t accept liability for indirect losses such as lost profits, lost data or lost opportunities, and our total liability on any project is capped at what you paid for it. Nothing in these terms limits anything that can’t legally be limited. These terms are governed by the law of England and Wales.
Questions
Anything unclear, ask us. Plain answers, within a day.
Last updated August 2026. If these terms change, the change appears here.